Checking the PassPort database connection

  1. Navigate to <PassPort install directory>/bin and launch the script dbConfig.cmd.
  2. The datastore configuration window appears.
  3. Click Test Connection.
  4. If the connection to the database is ok, the following message appears: "Connection successful"
  5. Start PassPort.
  6. Navigate to <PassPort install directory>/logs and check the file [Passport Hostname]_passport.log for any errors.