KB Article #102264
IME and Foreign Languages
This article was previously published as ID#29427
Summary:
IME is an application which allows for the delivery of secure messages which are created with any language and character set.
A "locale" corresponds to a specific language and character set. IME can be configured to have multiple locales. By default IME is shipped with the locale "en_US.8859-1" - this corresponds to English USA language and alphabet. Hence the directory called "en_US.8859-1" can be seen under the IME installation directory. This locale directory contains the plain text and html templates which IME and the web server use to interface with the end users.
If you wanted a Japanese locale, you would need to create a ja_JP.SJIS locale directory, and all the web pages and notification templates in that directory would need to created in Japanese (actually a default Japanese locale is available as part of the IME product, one minor release behind the en_US locale).
An IME account has an associated locale setting, so different accounts on the same IME server can see notifications and web pages displayed using the files inside the different locale directories. This doesn't mean that IME translates any messages or subject lines you send into the different languages on the fly, but it does present them in a framework which allows for different languages and character sets.
If you need to proceed down the path of implementing a new locale, then you will need IME Developer licensing, which will give you access to the Customization Kit materials, and training available from Tumbleweeed would be appropriate. You may want to involve the Tumbleweed Professional Services Organization to assist with or complete such a project, and for such an engagement you will need to talk to a PSO project manager. Just contact support@tumbleweed.com or your sales representative to get the ball rolling.
Original Author: IBURTON
Original Submitter: DKALT
Keywords: Foreign Languages character set en_US.8859-1 IME ID#29427