KB Article #102431
Cannot send a test message from Tools in the FTDirect Admin UI
Cannot send a test message from Tools in the FTDirect Admin UI
Applies to
Bug number
Problem
In the Admin UI, I go to Monitor / Troubleshooting /Tools / Test Message and try to send a test message, but get the message:
'Error Sending Message'
Solution
This can happen if no Admin e-mail address has been configured. The test message uses this address as the Sender.
Under 'Administration' / 'Admin Settings', you will see an option to set the Admin e-mail address. Once this is in place, the test message option under Tools should work fine.