KB Article #102438
FTDirect Admin interface is grayed out in IE8
FTDirect Admin interface is grayed out in IE8
Applies to
1.5
Bug number
Problem
When using Internet Explorer 8 to log into the Admin page for File Transfer Direct, the screen is grayed out and an error is displayed:
TypeError: Object required
The problem does not exist using other browsers or older versions of IE.
Solution
When using IE 8 to adminster FTDirect, you must enable the "compatability view" feature.
There may be an icon to turn on compatability view (looks like a torn sheet of paper) to the right of your address bar. If you do not see the icon, look for Compatability View settings under the Page and/or Tools menus.