KB Article #159306

Monitor FTD 2.x upgrade process and its upgrade log

Problem


When upgrading FTD 2.x via console (e.g. on Linux), it is good practice to monitor upgrade log for completion and/or errors during upgrade process. What is more - if there are errors during upgrade, this log is one of the necessary logs to provide when reporting an issue with failed upgrade.

 

Resolution


Default upgrade log is located in FTD Install Directory and is named Install.log.

 

For example, on virtual and physical appliances running Linux SLES, the default location is:  /opt/axway/install.log

 

Below is an extract from this log for reference:

 

2012-11-06 17:13:28 INFO  ------------------------------------------
2012-11-06 17:13:28 INFO  Start log sesion(update): /opt/axway/install.log
2012-11-06 17:13:28 INFO  ------------------------------------------
2012-11-06 17:13:28 INFO  Installer V4.5.0 (build 1204011122) start on:
2012-11-06 17:13:28 INFO  OS      : Linux
2012-11-06 17:13:28 INFO  Version : 2.6.18-194.el5
2012-11-06 17:13:28 INFO  Arch    : amd64
2012-11-06 17:13:28 INFO  Platform: linux-x86
2012-11-06 17:14:10 INFO  ******************************************
2012-11-06 17:14:10 INFO  Starting update session
2012-11-06 17:14:10 INFO  ******************************************
2012-11-06 17:14:10 INFO  ------------------------------------------
2012-11-06 17:14:10 INFO  Starting update session for Axway_Installer_V4.5.0
2012-11-06 17:14:10 INFO  ------------------------------------------
2012-11-06 17:14:10 INFO  ------------------------------------------
2012-11-06 17:14:10 INFO  Starting update session for FTDirect_V2.1.0
2012-11-06 17:14:10 INFO  ------------------------------------------
...

2012-11-06 17:20:15 INFO  Component FTDirect_V2.1.0 updated successfully
2012-11-06 17:20:15 INFO  ------------------------------------------
2012-11-06 17:20:15 INFO  End of update session for FTDirect_V2.1.0
2012-11-06 17:20:15 INFO  ------------------------------------------
2012-11-06 17:20:15 INFO  ------------------------------------------
2012-11-06 17:20:15 INFO  End of update session for Axway_Installer_V4.5.0
2012-11-06 17:20:15 INFO  ------------------------------------------
2012-11-06 17:20:15 INFO  ******************************************
2012-11-06 17:20:15 INFO  End of update session
2012-11-06 17:20:15 INFO  ******************************************