KB Article #159306
Monitor FTD 2.x upgrade process and its upgrade log
Problem
When upgrading FTD 2.x via console (e.g. on Linux), it is good practice to monitor upgrade log for completion and/or errors during upgrade process. What is more - if there are errors during upgrade, this log is one of the necessary logs to provide when reporting an issue with failed upgrade.
Resolution
Default upgrade log is located in FTD Install Directory and is named Install.log.
For example, on virtual and physical appliances running Linux SLES, the default location is: /opt/axway/install.log
Below is an extract from this log for reference:
2012-11-06 17:13:28 INFO ------------------------------------------
2012-11-06 17:13:28 INFO Start log sesion(update): /opt/axway/install.log
2012-11-06 17:13:28 INFO ------------------------------------------
2012-11-06 17:13:28 INFO Installer V4.5.0 (build 1204011122) start on:
2012-11-06 17:13:28 INFO OS : Linux
2012-11-06 17:13:28 INFO Version : 2.6.18-194.el5
2012-11-06 17:13:28 INFO Arch : amd64
2012-11-06 17:13:28 INFO Platform: linux-x86
2012-11-06 17:14:10 INFO ******************************************
2012-11-06 17:14:10 INFO Starting update session
2012-11-06 17:14:10 INFO ******************************************
2012-11-06 17:14:10 INFO ------------------------------------------
2012-11-06 17:14:10 INFO Starting update session for Axway_Installer_V4.5.0
2012-11-06 17:14:10 INFO ------------------------------------------
2012-11-06 17:14:10 INFO ------------------------------------------
2012-11-06 17:14:10 INFO Starting update session for FTDirect_V2.1.0
2012-11-06 17:14:10 INFO ------------------------------------------
...
2012-11-06 17:20:15 INFO Component FTDirect_V2.1.0 updated successfully
2012-11-06 17:20:15 INFO ------------------------------------------
2012-11-06 17:20:15 INFO End of update session for FTDirect_V2.1.0
2012-11-06 17:20:15 INFO ------------------------------------------
2012-11-06 17:20:15 INFO ------------------------------------------
2012-11-06 17:20:15 INFO End of update session for Axway_Installer_V4.5.0
2012-11-06 17:20:15 INFO ------------------------------------------
2012-11-06 17:20:15 INFO ******************************************
2012-11-06 17:20:15 INFO End of update session
2012-11-06 17:20:15 INFO ******************************************