KB Article #161128

Resend button grayed out in Sync point entries of Message log when configured with Passport AM.

Problem

-- Resend button grayed out in Sync point entries of Message log when configured with Passport AM.

 

Resolution

* To have the resend enable with passport AM please follow the below steps:-

-Edit csd_Integrator.xml file make the changes for below tags. Originally the action name is DISPLAY, you need to change it to MODIFY.

-After making the below changes re-import the CSD in the passport.

-In the privileges (passport UI) make sure that the action for "access message log" and "resend from message log " is changed to MODIFY.

 

...

<Resource name="Copilot:Message Log">
      <AvailableActions>
        <AvailableAction>
            <Action name="MODIFY">
                <Description>
                    <Content content="View Transfer and EDI log entries"
                                lang="en"/>

....

<AvailableAction>
            <Action name="MODIFY">
                <Description>
                    <Content content="Resend messages"
                                lang="en"/>
                </Description>

....

 <Privilege name="Access Copilot Message Log" resource="Copilot:Message Log">
      <HasActions>
        <Action name="MODIFY"/>
      </HasActions>

....

<Privilege name="Resend messages from Message Log" resource="Copilot:Message Resend">
      <HasActions>
        <Action name="MODIFY"/>
      </HasActions>

....