KB Article #161128
Resend button grayed out in Sync point entries of Message log when configured with Passport AM.
Problem
-- Resend button grayed out in Sync point entries of Message log when configured with Passport AM.
Resolution
* To have the resend enable with passport AM please follow the below steps:-
-Edit csd_Integrator.xml file make the changes for below tags. Originally the action name is DISPLAY, you need to change it to MODIFY.
-After making the below changes re-import the CSD in the passport.
-In the privileges (passport UI) make sure that the action for "access message log" and "resend from message log " is changed to MODIFY.
...
<Resource name="Copilot:Message Log">
<AvailableActions>
<AvailableAction>
<Action name="MODIFY">
<Description>
<Content content="View Transfer and EDI log entries"
lang="en"/>
....
<AvailableAction>
<Action name="MODIFY">
<Description>
<Content content="Resend messages"
lang="en"/>
</Description>
....
<Privilege name="Access Copilot Message Log" resource="Copilot:Message Log">
<HasActions>
<Action name="MODIFY"/>
</HasActions>
....
<Privilege name="Resend messages from Message Log" resource="Copilot:Message Resend">
<HasActions>
<Action name="MODIFY"/>
</HasActions>
....