KB Article #168328

ERROR KEY INVALID LOCAL SITE NAME when starting INTERPEL

Problem

--When starting Interpel the following error message is encountered: INVALID LOCAL SITE NAME

Resolution

--This error message is generated when the LOCAL SITE NAME has a different value than the one used to generate the license key.
In order to solve this issue perform the following steps:

1. Check that the LOCAL SITE NAME has the same value as the one provided with the license key.
2. The values used for local_site_ident and local_proto_ident should be the same as the LOCAL SITE NAME used to generate the license key.