KB Article #175167
ERROR PMQ sendMessage failed with status -902
Problem
Gateway's transfer are frozen and in the file Q_SENTINEL.out there are the following error messages:
-- 2014/01/30 08:20:42 - ERROR from TrkUexSendNotif
2014/01/30 08:20:42 sendMessage failed with status -902
Resolution
The tracker.pmq and router.pmq files are corrupted, to fix this perform the following steps:
1. Stop Gateway.
2. Rename tracker.pmq and router.pmq to tracker.pmq_old and router.pmq_old
3. Run the command: pelmon check_base -ra
4. Start Gateway.