KB Article #175997

[ERROR]VSiteUpdate failed / Record too big

Problem

When trying to perform a RECEIPT request for an AS2 received transfer Gateway crashed with the following error in SUP.out


+ 2014/04/16 13:30:34 TRACE from __SupVSiteCreate
+ 2014/04/16 13:30:34

-- 2014/04/16 13:30:34 - ERROR from __SupVSiteCreate
2014/04/16 13:30:34 VSiteUpdate failed / Record too big

Resolution

    Stop the Gateway. Ensure that all process stopped/killed if stopped due to crash.
    Rename \Gateway\run_time\data\ vsite03.dat
    Start the Gateway