KB Article #176427

Cannot load an API Gateway VM image that is a single file with no file extension

Problem

-- When extracting one of the VM images of API Gateway, you end up with a single file with no file extension and cannot figure out how to make your VM software load this.

Resolution


* Certain unzip software does not handle .tar.gz files very intuitively.  The software will remove the gzip compression, but will not untar the directory inside, leaving you with a tar file that is missing its extension.  If you have a file like this, add a .tar extension to the file with no extension and extract it with software capable of understanding the tar format.

When it is correctly extracted, you will have a folder containing VMWare files (VMDK, VMX, etc.) that can be loaded by appropriate VM software.