KB Article #176557
Resolve "Tracking Object not found : publicName = SERVERLOG" error in sentinel.log
Problem
In sentinel.log, following error message is recorded:[_FrontEndServer] ERROR L249 EventFactoryImpl.initializeEvent - Tracking Object not found : publicName = SERVERLOG, |1|1.2|3|Event|4|5|6|123456789|9|SERVERLOG|1|2|3|SERVERLOG|||||||.....
Resolution
Import and deploy the 'ServerLog' Tracking Object.At Composer -> Integration-Services
1) Select Tools -> Monitoring -> Import pre-build. The Sentinel import window will be displayed.
2) In the Sentinel import window, use the browse button to navigate to <SentinelHomeDirectory>/Sentinel/extras/audit/ and open Audit.xml
3) Select the 'ServerLog' Tracked Object. Click on the import button to start the import process.
4) Select Tools -> Entity Broswer. The imported 'ServerLog' Tracked Object is in system/Monitoring/Audit folder. Select it and right-click to select 'Other Actions -> Send To Server'. The status will change to Committed.
* Steps are also described in Sentinel_4.0.1_ConfigurationGuide ('Importing ServerLog and Deployment Tracked Objects' section).