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KB Article #176580

HTTP 404 error when trying to access Sentinel Web Dashboard

Problem

Sentinel 4.0.1 Web Dashboard fails to open and displays HTTP 404 error


Resolution

Sentinel 4.0.1 requires Axway Infrastructure version 4.6.0 and Apache Tomcat version 7.x.  If the Infrastructure is version 4.5.0, upgrade it to 4.6.0 which will upgrade the Apache Tomcat to 7.0.37.

Infrastructure version listed in <Axway5Home>\Common\synInstall\synPatch\component.properties
Apache Tomcat version listed in <Axway5Home>\Tools\apache-tomcat\readmeAxway.txt


Infrastructure's upgrade pack is available at the following Support Portal.

Axway_Infrastructure 4.6.0 UpgradePack1 from 4.5.0 (allOS) -  https://support.axway.com/en/downloads/download-details/id/1416622