Problem

When installing SecureTransport with an external database, and using secure connection (Use secure connection: true) the installation will fail if TLS 1.0 is not enabled on the DB side.

Both Oracle and Microsoft SQL database installations are impacted.

Resolution

Axway Installer uses TLS 1.0 and if the DB is not configured to allow TLS 1.0 the installation will fail.

Enable TLS 1.0 on the Database before starting the installation. Once the installation is completed, disable TLS 1.0, since the SecureTransport application itself is fully capable of runing with TLS 1.2 (for example).

NOTE: You will need to re-enable TLS 1.0 on the DB when you are applying patches or service packs.