KB Article #181621
cannot open file Info.xml
Problem
-- getting this error in Mapping Service console and in the broadcastagent.log when deploying a datamapper map to the server, or when running a remote simulation
2021-04-09 18:09:39,321 [Thread-6 ] ERROR L1751 ImportAPIServerImpl.readInfoFile - Error during info file reading
com.axway.common.deployment.substitution.exception.ImportExportUncheckedException: Technical error during : << reason = Cannot open file /xxx/xxx/Integrator/data/tmp/importexport_7/input/Integrator/Info.xml>>
Resolution
* open the Runtime server used for the deployment and retrieve the Host
* if the Host is in the form 127.x.y.z, it is the problem : it is a loopback adress, see https://docs.oracle.com/javase/7/docs/api/java/net... and Mapping Services considers this adress as a local adress.
* as it is considered as a local adress, the package is not sent to the server, which causes the file not found error on the Info.xml
file
* as a workaround, replace the IP to the hostname, or use socat to redirect the connection to another windows machine
* however, having ip 127.* can affect in some case also internal deploy between Interchange and Integrator, so it not recommended to keep the IP in the form 127.x.y.z