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KB Article #181651

The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]

Problem

-- After an update of JAVA (the last version from April 20, 2021), customers who used TLS1.0 or TLS.1.1, may receive the following error:

-- ERROR: Exception: javax.net.ssl.SSLHandshakeException: The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]

-- Because of this last update, OpenJDK are disabling TLS1.0 and TLS1.1 availability by default in all versions of OpenJDK.

Resolution

* back-up the file java.security from jre/lib/security

* edit this value of jdk.tls.disabledAlgorithms in the java.security and delete from the list: TLS1.0 and TLS1.1