KB Article #181813
Integrator tasks not running with ERRORs "Failed to set send file, -21"
Problem
- Integrator tasks won't to start and you have the following errors in Integrator trace:
ERROR :20210908:08.48.24.37:B2Bi PE Sentinel Client Task 1(pe - B2Bi Sentinel Client Task(sentinel_client)):sentinel_970_1: SENTINEL_CLIENT.START: failed to initialize TrkApi '/opt/axway/b2bi/Integrator/data/sentinel/trkapi_00117_1.cfg'
WARNING:20210908:08.48.24.38:r4edi(starter):process "SentinelClientTask_970_1001_1" terminated
- You are in BATCH mode in Sentinel connector and not in Direct mode
Resolution
Then follow these steps:
1. Stop the TE
2. Backup Integrator/data/sentinel/ folder
3. Delete all the overflow*** files under Integrator/data/sentinel/
4. Start TE
=> And check if the Sentinel errors still occuring in Integrator