Problem

In our application we are seeing multiple messages failing with the below error

Error(Description(Did not receive expected synchronous receipt in HTTP response), Response(200 OK), URL(http://b2bi.axway.com:8080/exchange/SYNCHRONY)).

In the logs we also see

Receiving party could not be determined. Check the payload for a valid receiver routing ID. Also, check for document parsing errors by searching the trading engine (TE) log files for ERROR or WARN entries with the words "parse" or "parsing."

Resolution

- Confirm that the partner is sending synchronous responses. If they're not, you can change the collaboration settings for the partner to asynchronous

- Confirm with your partner the routing ID's being used to identify the sender and receiver. If you get a response from the partner with unknown sender more than likely they are have configured different routingID

- if parsing files for sender and receiver, check the file for the sender and receiver being used and make sure they are set in the community and partner respectively

-You are able to add multiple routing ID's in your community and partner profiles but will only be able to select one default.