Issue: After upgrading or installing Axway Automator on Red Hat Enterprise Linux (RHEL) 8, the service fails to start, displaying the following error:

Auto configuration failed
140534671116200:error:0E079065:configuration file routines:DEF_LOAD_BIO:missing equal sign:conf_def.c:362:line 39

This issue occurs when launching Automator using the ./opsmserver command, while launching via ./XOSSTRMS does not display any relevant trace information.

Root Cause: This problem is due to a known issue with OpenSSL initialization on RHEL 8. The OpenSSL configuration file (/etc/pki/tls/openssl.cnf) can cause conflicts, preventing Automator from properly initializing its SSL stack. This issue is documented in the following Red Hat Bugzilla report:

🔗 https://bugzilla.redhat.com/show_bug.cgi?id=166891...

Solution: To resolve this issue, rename or move the existing OpenSSL configuration file so that Automator does not attempt to load it:

mv /etc/pki/tls/openssl.cnf /etc/pki/tls/openssl.cnf.bak

Once this is done, restart the modelling server.

After applying this fix, the service should start successfully.

Applicable OS Versions:

• Red Hat Enterprise Linux (RHEL) 8
• CentOS 8
• Oracle Linux 8
• Potentially affects RHEL 9, AlmaLinux 8/9, Rocky Linux 8/9

Additional Considerations:

• Verify Automator functionality after a system reboot to ensure the fix remains effective