KB Article #46593
Unable to send Tracked Object to production, FATAL : An internal Engine error has occured
When trying to send a Tracked Object to production I get:
:: ********** START [Commit Phase]
2006/10/25 14:20:21 :: * Committing objects to server : [SentinelServerXIPComponent]
2006/10/25 14:20:22 :: * FATAL : An internal Engine error has occured
2006/10/25 14:20:22 :: * REASON : SQL Error on FrontEnd server for the Tracking Object 16cb597c-6423-11db-9ec3-005056c00008
2006/10/25 14:20:22 :: ********** END
Resolution
Here are the points that can be checked:
- if the Composer database tablespaces have enough free space;
- if the Composer database is up to date, for the core server and each Enabler , by using xdbm;
- if the java used by the Composer Server is the same version as the one used by the Composer Client;
- if the Composer Server and Composer Client and the Enablers have the same patch levels (only for XIP 3.1).