KB Article #55046

BTREE.FILEOPEN: failed to open B-tree file

Problem

-- while using the JMS connector, the following issue occurs:



ERROR 20081118 08.12.51.91 procengine(procengine(transgateway))
TRANSCLASS.ReadOpenCriteriaFile: failed to open criteria file



"/Axway/Synchrony_V4.0/Integrator_V3.3.1/local/config/runtime/transclass/6361.idx": BTREE.FILEOPEN: failed to open B-tree file



"/Axway/Synchrony_V4.0/Integrator_V3.3.1/local/config/runtime/transclass/6361.idx": No such file or directory


Resolution

* stop the tasks and do a "force rebuild if runtime data" in copilot