KB Article #62860

Impossible to assign a user implemented MFC to a stage during the IT configuration

Problem

While configuring an IT, a user implemented MFC is not available in the list of MFC proposed for the stage configuration.


Resolution

In order to have an MFC available in the list of possible MFC in a stage configuration, the MFC has to be declared properly and the stage has to be well configured.



Please check the points listed below to ensure that the configuration implemented is correct:
   - if the MBC/JMC has been properly registered using Integrator Copilot;
   - if the MFC is listed in the Synchrony Server Integrator MFC tab;
        if not, perform an import object set
   - if the keywords defined in the MFC are properly set
        if not, the implementation of the MBC/JMC has to be modified
   - if the parameters of the stage created in the IP match the ones implemented in the MFC