KB Article #70097
Database: No error pops when the Gateway Interchange database is down
B2Bi - No error pops when Gateway Interchange database is down
Customer's database server goes down, and the database server hostname cannot be readily identified:
In the logs they expect the error message to contain the hostname, see below what they have:
-bash-3.2$ tail <server_name>_stdouterr.log
FATAL: Network error IOException: No route to host
FATAL: Network error IOException: No route to host
Resolution
The stdouterr.log is not the right place to look. The database host name can be found in the CN log at startup, as shown is this example:
2011-03-07 09:58:06,843 - [Startup] INFO (JdoPropertiesAdapter.<init>:29) - Database: driver=com.mysql.jdbc.Driver, host=10.129.14.138, port=3306, name=gi590, user=cyclone
Search the CN log for "Database: driver', and note the 'host=<db_host>' entry.