KB Article #70875
Migration - impossible to launch the Monitoring interface after migration to Synchrony 4.4
Problem
Resolution
-- Impossible to access the Monitoring interface
The error message below is displayed in catalina.log:
SEVERE: Error deploying web application archive SentinelMonitoring.war
java.lang.UnsupportedClassVersionError: Bad version number in .class file (unable to load class com.axway.sentinel.monitoring.tnt.comlayer.servlet.UploadServlet)
-- Tomcat
-- WebApp
-- Sentinel
-- Monitoring Plus
Resolution
-- check the java version used by the Web Server on which the Sentinel Monitoring is deployed.
This error message indicates that the version of jre associated to the WebServer used is not a 1.6 version.
Please deploy Sentinel Monitoring webapp on a WebServer using java 1.6.