KB Article #71232
Transferring files with FTP: Error 425 Can't open data connection
-In a detailed log.dat one can see the following error:
FTP I TRACE Prot trace for: FTP-CI-OCEPER (8168 ) req:Write len:4 Prot:FTP <- S FTP-CI-OCEPER 8168
FTP I TRACE 0000 50415356 [PASV]
FTP I TRACE Prot trace for: FTP-CI-OCEPER (8168 ) req:Read len:49 Prot:FTP <- R FTP-CI-OCEPER 8168
FTP I TRACE 0000 32323720 456e7465 72696e67 20506173 [227 Entering Pas].
FTP I TRACE 0010 73697665 204d6f64 65202831 302c3133 [sive Mode (10,13].
FTP I TRACE 0020 332c3134 2c32382c 3233342c 31333429 [3,14,28,234,134)].
FTP I TRACE Prot trace for: FTP-CI-OCEPER (8168 ) req:Write len:38 Prot:FTP <- S FTP-CI-OCEPER 8168
FTP I TRACE 0000 53544f52 20464444 5f303439 325f3230 [STOR FDD_0492_20]
[..]
FTP E CMD_ERR FTP-CI-OCEPER(8168) [22365] STOR : 425 Can't open data connection.
-What is the cause for this error?
-How to solve the "Can't open data connection" error?
Resolution
* To solve this error one of the following solutions should be applied:
1. Use Active FTP
or
2. Establish a port range with the partner and open these ports on the firewall.