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KB Article #71478

How to change OrderID for EBICS Send transaction ?

Problem

Send failed for a customer due to the following error : EBICS_ORDERID_ALREADY_EXISTS



Jul 12, 2011 11:54:25 AM CUSTGI EBICS FUL.pain.xxx.cfonb320.rft  EBICS Message 091115 (EBICS_ORDERID_ALREADY_EXISTS) returned.
Jul 12, 2011 11:54:25 AM CUSTGI EBICS   Order CUSTGI.FUL.A00E already sent.


Resolution

Connect to the Gateway Interchange database.



1) select * from ebicsordernumber
OID     OrderKey                                OrderId
6498    TOTOFID:INI:BANKGI                        A002
7001    TOTOFID:HIA:BANKGI                        A002
7096    CUSTGI:INI:BANKGI                         A003
7099    CUSTGI:HIA:BANKGI                         A003
10573   CUSTGI:FUL.pain.xxx.cfonb320.rft:BANKGI   A00C
---> Last OrderID used by Customer "CUSTGI" with Bank "BANKGI" is "A00E".




2) update ebicsordernumber set OrderId = 'C001'  where OrderId = 'A00E'
Choose a value for your OrderID which was never used before. For example C001.



2) Stop Interchange
3) Start Interchange



4) Do a new send transaction or retry the send failed.
Jul 12, 2011 11:59:33 AM CUSTGI EBICS FUL.pain.xxx.cfonb320.rft C002 File transfer finished (sending). File size: 3842598 bytes.
Jul 12, 2011 11:59:30 AM CUSTGI EBICS FUL.pain.xxx.cfonb320.rft C002 USERGI transfers signature for USERGI
Jul 12, 2011 11:59:30 AM CUSTGI EBICS FUL.pain.xxx.cfonb320.rft C002 File transfer started (sending)