KB Article #73177

Email notification setup for multiple user recipients

Problem

--How to set up email notifications for multiple recipients?


Resolution

*Usually the mail templates are set to use the content of "Email" field in the account settings page. This field has a limitation on the number of characters and is not convenient to use for multiple email addresses. There is however a workaround if you use the "Notes" field instead of "Email".

*You should enter all the recipients in the "Notes" field separated by semicolon. Then you should update the email notification template (xhtml files under <FileDriveHome>/conf/mailer-templates). You should set the $mailto variable to use the "Notes" field:
<!-- #set( $mailto = $DXAGENT_ACCOUNT_NOTES) -->

*Another option is to hardcode the email recipients in the email template, separated by semicolon:
<!-- #set( $mailto = "recipient1@somedomain.com; recipient2@somedomain.com; recipient3@somedomain.com") -->