-- When fetching file from a remote FTP server in Initiator/Receive mode, the following error is encountered.

FTP242E  03.11.2011  17:06:41  FTP_NEW(1) [20] RETR : 550 Failed to open file..
SUP017E  03.11.2011  17:06:41  FTP_NEW(52428801) [20] transfer in requester mode refused: reason="165, Transfer failure" / prot.diag="550, Requested action not taken" / error=0.

While a DIR request to the directory in which the files are stored, is successful.

* This error may occur when the files stored on the remote server do not have Read permission for the useraccount used in Gateway for logon to the remote server.

Modify the permission on the files to correct the problem.