Summary:
After changing the "IME Server Name" configuration of the IME Server, or upgrading from MMS 5.0 to MMS 5.5, MMS Secure Redirect cannot connect to the IME server even though it has been updated to the correct "IME Server Name" and port number in the MMS Redirect Setup administration page.

Symptom:
Package processing failed
MMS exception. Result code 0x80004005

The IME Naming Service may be down or the value of the IME Virtual Server Name is invalid.
Unable to resolve the naming context. Context not found.

Detailed Information:
Everything is correctly setup with the exception of a single configuration value in the MMS SQL 2000 Database. This value must be manually modified.

In the table SMRedirectConfigValues, the ansiStringValue for keyName "Package Server" is correctly modified through the Redirect administration. However, the "IME Virtual Server Name" is not. This value can be directly modified with the following SQL query.

Resolution:
Using SQL Query Analyzer, run the following SQL query:

USE MMSMail
GO
UPDATE SMRedirectConfigValues
SET ansiStringValue = 'imebackend.company.com'
WHERE (keyName = 'Package Server') OR
(keyName = 'IME Virtual Server Name')
GO

Replace "imebackend.company.com" with the resolvable FQDN of the server running the IME Naming Service.

Additional Info:
This fix has been targeted for a future MMS 5.5 patch.

Original Author:
Original Submitter: DKALT
Keywords: Unable to resolve the naming context, Context not found; redirect; 0x80004005 MMS ID#29546