KB Article #102121

Overlapped I-O error on Spam Analysis Engine service

Overlapped I-O error on Spam Analysis Engine service
This article was previously published as ID#30458


Summary:
If the Spam Analysis Engine service does not have a valid filter available when it starts, it will generate an overlapped I/O error, both on the display and within the NT event view application log.

Resolution:
The Spam Analysis Engine service should be stopped. If it is not, please stop it, and then restart the Dynamic Anti-Spam Update service. Allow ten or fifteen seconds for the filter to be downloaded and try to restart the Spam Analysis Engine service.

If the error reoccurs, please follow the troubleshooting steps outlined in:

How to roll back to an earlier DAS filter
http://thompson.tumbleweed.com/newkb/ModTitle.asp?kb_id=30436


Original Author: IHESS
Original Submitter: IHESS
Keywords: DAS spam analysis engine service overlapped overlap i/o io error MMS ID#30458