KB Article #102155
MMS 5.x: Unable to add the jsp extension for Web Administration
This article was previously published as ID#28606
Summary:
This error may occur when you are trying a new installation of EMF 5.x. You will see this if the IIS related files from your previous installation are not removed properly.
Symptom:
You run the EMF 5.x installer and part way through you get the following error:
Setup was not able to add the jsp extension for Web Administration. Refer to the latest MMS Release Notes to manually add this extension.
Details:
This known limitation is documented in the EMF 5.0 and 5.5 Release Notes (but not in any of the patch release notes).
Note that EMF 5.0 release notes contain information not found in the patch release notes.
The following excerpt is taken from the 5.0 release notes:
MMS is unable to set up .jsp extension for Web Administration.
In the event that setup is not able to set up .jsp file extensions, this must be done manually. To add the necessary files after MMS installation:
Windows 2000
Select the Start, Programs, Administrative Tools, Internet Services Manager series of commands to open the Internet Services Manager.
Choose Internet Information Services, then choose the server on which MMS Web Administration was installed.
Choose Default Web Site Folder.
Right click the MMSAdministration folder and choose Properties.
Choose the Virtual Directory Tab in the Properties dialog box.
Click Create in the Application Settings section in the dialog box.
Click Configuration.
Choose the Application Mapping Tab in the Application Configurations dialog box.
Click Add. This opens the Add/Edit features for Extension Mapping.
In the Executable box, click browse to locate isapi_srun.dll.
Type "jsp" in the Extension type box
Choose All Verbs.
Mark the checkbox to check that the file exists.
Click OK, OK, and OK dialog boxes to save these changes.
Run MMS Web Administration to test this procedure.
Windows NT
Select the Start, Programs, Window NT Option Pack, Internet Information Server, Internet Services Manager series of commands to open the Internet Services Manager.
Choose Internet Information Services, then choose the server on which MMS Web Administration was installed.
Under Console Root, choose Internet Information Server.
Choose Default Web Site Folder.
Right click the MMSAdmin folder and choose Properties.
Choose the Virtual Directory Tab in the properties dialog box.
Click Create in the Application Settings section in the dialog box.
Click Configuration.
Choose the Application Mapping Tab in the Application Configurations dialog box.
Click Add. This opens the Add/Edit features for Extension Mapping.
In the Executable box, click browse to locate isapi_srun.dll.
Type "jsp" in the Extension type box
Mark the checkbox to check that the file exists.
Click OK, OK, and OK dialog boxes to save these changes.