KB Article #151021
Prevent welcome emails to be sent for distribution group email addresses
Problem
Resolution
MailGate sends welcome emails to distribution groups' email addresses. How to prevent it?
Resolution
MailGate treats distribution groups' email addresses as regular email addresses and by default will send a welcome email to those addresses the first time an email message is received for them.
To prevent MailGate from sending welcome emails to these addresses, follow the steps below:
1. Create a new group in LDAP and add all distribution groups as members to that new group. 2. Create a new MailGate group based on your new LDAP group: Administration > Groups > New Group > Browse your LDAP source > Select only the newly created LDAP group
3. Go to the Activation tab and disable "Send welcome message" option.