KB Article #151103

Support for PatrolAgent auditing software

Problem

Support for 'PatrolAgent' auditing software (an any other 3rd party auditing software) with Axway's SecureTransport appliances.


Resolution

'PatrolAgent' auditing software has not been tested nor officially verified to operate properly with SecureTransport Server. 



Axway would still provide support for the SecureTransport appliance as long as we do not identify or suspect the 'PatrolAgent' to be causing any issues or disruption in the normal operation of SecureTransport. In case we suspect the 3rd party application ('PatrolAgent') to be causing any issues  - we will request from you to remove it and replicate the issue on a default (vanilla) install of the SecureTransport Server.