KB Article #156045
Messaging (XMS) product is not starting anymore
Problem
Messaging product is not starting anymore:
[XmsGet] Error (rc=-1, code 0278, level 1) : No message available
[XmsLogout] Error (rc=-1, code 0021, level 3) : Messaging product has been stopped
[XmsConnect] Error (rc=-1, code 0020, level 3) : Messaging product is not started
Pop up with: Message base is 50% full. You should purge some queues
Resolution
Check the[supctx.dat]:
admin@44su1164:~> vi synch44/Messaging/runtimealpha_br/data/supctx.dat
startup_sequence = 4
synchro_set = 2
backup_set = 0
state = 0
position = 0
markup = 1347266345
Change [state] field to 1; Restart the Messaging:
tartup_sequence = 4
synchro_set = 2
backup_set = 0
state = 1
position = 0
markup = 1347266345
admin@44su1164:~> xmsadm start
Testing Messaging product in system, please wait ...
Startup of Messaging product ...
Archiving Messaging product trace files ...
Testing correct startup of product ...
Connecting to Messaging ...
Successful startup of Messaging