KB Article #156045

Messaging (XMS) product is not starting anymore

Problem

Messaging product is not starting anymore:

[XmsGet] Error (rc=-1, code 0278, level 1) : No message available

[XmsLogout] Error (rc=-1, code 0021, level 3) : Messaging product has been stopped

[XmsConnect] Error (rc=-1, code 0020, level 3) : Messaging product is not started

 

Pop up with: Message base is 50% full. You should purge some queues



Resolution

Check the[supctx.dat]:

admin@44su1164:~> vi synch44/Messaging/runtimealpha_br/data/supctx.dat

startup_sequence = 4

synchro_set = 2

backup_set = 0

state = 0

position = 0

markup = 1347266345

 

Change [state] field to 1; Restart the Messaging:

tartup_sequence = 4

synchro_set = 2

backup_set = 0

state = 1

position = 0

markup = 1347266345

 

admin@44su1164:~> xmsadm start

Testing Messaging product in system, please wait ...

Startup of Messaging product ...

Archiving Messaging product trace files ...

 

Testing correct startup of product ...

Connecting to Messaging ...

 

Successful startup of Messaging