KB Article #157105

tasks cannot start "all together"

Problem

 

-- getting such error when starting all Integrator tasks

WARNING:20121003:14.48.49.35:r4edi(starter):process <xxxx> terminated
WARNING:20121003:14.48.49.35:r4edi(starter):too many start attempts for process <xxx>
WARNING:20121003:14.48.49.35:r4edi(b2bx_server):KernelServer:2163:User task <xxx> is stopped

-- all the tasks start except <xxx>

-- <xxx> tasks is able to start when started first, but then another tasks <yyy> is not able to start

 

Resolution


* port conflict on the pool ports is probably the cause

 

1- stop Integrator server

2- make sure that all Integrator processes are stopped

3- run the command "netstat -a -n -o"

4- check if a pool port (defined in /etc/services as $CORE_PORT_PREFIXpoolxx) is used

5- if one or several pool port are still used, it means that an external application is using Integrator pool ports

6- execute the command "tasklist /svc /FI "pid eq <pid>" to identify the process name of the application which is using the pool port
6- contact the system administrator to change the ports used by the external application