KB Article #161327
q_router inifinite loop when routing to XIB
Problem
-- routing file to XIB return error [empty file path]
-- q_router still try to route the same transfer in error
-- other transfers aren't routed
-- after a time, Navigator connection return "System busy, retry later"
Resolution
*Stop Gateway
*Remove $p_home_dir/run_time/data/router.pmq file (some routing information will be lost)
*Restart Gateway
Special Notice
To prevent the issue:
* Add parameter "file_component # NULL" in decision rule routing file to XIB