Problem

-- getting such error in install.log when executing a Configure (for instance when modifying the archiver configuration) :
2013-05-01 11:04:46 ERROR SynProcessThreadReader.run Script/command error: starter.x4: ERROR: error when opening the "C:\Axway\Synchrony\Integrator\local\config\passwd" file

Resolution

* Configure tool was executing with a wrong user (ie with a user different from the user used for the installation)
* run the Configure with the appropriate user