Problem

-- unable to login to Copilot / B2Bi client

invalid user name or password! Please try again

-- unable to login to connect to B2Bi user interface (no error)

-- the user / password are correct, they have not been changed

Resolution

* the error message is confusing

* the cause of the problem is probably that the license has expired. Product is started but it does not allow you connect

* to confirm, check the cn log and look for such message "License has expired"

* update your B2Bi license and try again