KB Article #175268

Could not check Components status on Integrator

Problem

-- unexpected restart of B2bi node (TE & Integrator tasks)

-- getting such error in cn logs

2014-02-03 20:43:19,080 - ERROR [Cluster Thread 5] (IntegratorHostController.existComponent:633) - Could not check Components status on Integrator.

-- getting such log in Integrator trace

INFO :20140203:20.43.19.11:r4edi(b2bx_server):KernelServer:2576:GI Monitor stop on serverxxx

-- what is the cause ? how to avoid such unexpected restart ?

Resolution


* Interchange checks every 5 seconds if Integrator is still alive.

* If there is no response before 60 seconds, it triggers a restart. it may happen in case of high activity, or in case of large configuration (high number of processing steps for instance)

* Interval check and the timeout can be changed in Integrator/solutions/java/lib/b2bxserver.properties:

b2bxserver.timeout = 5 (interval between 2 checks)
b2bxserver.socket.timeout = 60 (request timeout)

* increase the b2bxserver.socket.timeout (give a try with 120 and see if solves the problem) and restart Integrator