KB Article #177729

systembackuprestore tool triggers CN & TE restart

Problem

-- the systembackuprestore tool executions triggers CN and TE restarts

Resolution

* based on the code, the only possibility that the systembackuprestore triggers the restart of the nodes is if if B2Bi was started "in the future" and then the system date was changed back to the current time (may have been done automatically by an NTP server) : when the systembackuprestore tool starts, it inserts its own entry in that table. If the Run value for the tool is lower than the CN’s node, then this will triggers the restart

* execute the query before the systembackuprestore

> select * from clustermembership;

and export the results into CSV file

The Run column contains “the difference, measured in milliseconds, between the current time and midnight, January 1, 1970 UTC.

* if it does not solve the problem, set the debug on the cluster host controler to and collect extra cn logs

com.axway.b2bi.cluster.IntegratorHostController=debug in Interchange/conf/ log4j.properties