KB Article #176233
Interplay and Interplay Designer certificates expired
Problem
Cannot connect to Interplay and Interplay Designer.
Interplay and Interplay Designer certificates used for registration handshake are expired.
Resolution
If Passport CA certificate is valid, we will regenerate Interplay/Interplay Designer certificates
- Stop Interplay and Interplay Designer (Tomcat)
- Open your Passport UI
- Access to Certificate list
- Disable Interplay and Interplay Designer certificates
- Go on Interplay/Interplay designer installation folder
- Rename .jks files linked to these two certificates (**)
- Restart Interplay and Interplay Designer (Tomcat)
- Connect to Interplay and Interplay Designer
- Verify if .jks files are generated and new certificates appear on Passport UI
** To find .jks file path:
For Interplay:
- Open interplayConfiguration.properties file in \Tools\apache-tomcat\webapps\interplay-web\WEB-INF\classes
- Search property: AMRegistrationKSPath=
For Interplay Designer:
- Open interplayConfiguration.properties file in \Tools\apache-tomcat\webapps\interplay-designer-web\WEB-INF\classes
- Search property: AMRegistrationKSPath=