KB Article #176784

VA License Reports IP Mismatch After Installing 4.12.0 SP 3

Problem


* A previously-working VA license reports an IP address mismatch after installing 4.12.0 SP 3.

Resolution


-- A minority of licenses have been found to contain a trailing space after the IP address.  While this did not create an issue previously, due to a code change in SP 3, such licenses started failing.  To resolve this, please send Axway support a copy of the failed license and request replacement.  You can spot the extra space by noting whether there are 3 or 4 spaces between the IP address and the text 'unlimited'.