KB Article #177467

Connection Gateway - Secure Relay RA : "PKIServerAddress" error

Problem

There is a new installation of Gateway 6.16.0 or a new activation of XSR. There is no connection with PassPort, but when trying to connect Gateway 6.16.0 with Secure Relay the following error occurs in run_time\xsr\Master.log:


-- ERROR mainEntryPoint : An unrecoverable error occured during SecureRelay master agent operation

com.axway.xsr.agent.master.MasterAgentException: com.axway.xsr.agent.AgentException: Mandatory parameter missing from configuration file: PKIServerAddress

at com.axway.xsr.agent.master.frontend.gateway6114.GatewayFrontend.<init>(GatewayFrontend.java:92)

Resolution

* Modify dconfsave.ini from run_time/etc with :

pki_server_type = none

And save the file.


OR


* Open a command line, go to run_time/etc, load the profile and do the following commands:

peluconf standalone set –s xsr pki_server_type none

peluconf standalone rebuild -f