KB Article #177930

Error: No deployment details cached for gateway

Problem

* Deployments fail with an error like:

ERROR 01/May/2016:00:00:00.000 [1000:000000000000000000000000] No deployment details cached for gateway 'QuickStart Instance' 'instance-1' in domain

Resolution

-- This indicates that for some reason, the Node Manager cannot find the deployment archive for that instance. This could be because the deployment files in /groups/group-x/conf/fed/ cannot be found or because deployments.json is corrupt. Please contact Axway support to troubleshoot the issue.