KB Article #178407

Could not logon as user 'XXXXX'. Incorrect user or password.

Problem

This error occurred at the Axway B2Bi Core Service attributes level during the installation.
"Service" parameters and "User authentication" are correct but the error is displayed.


Resolution

- Check that the password is correct or has no Scandinavian characters, for example "XöxxÄ"
- Check that the windows user has the "Log on as a Service" privilege.