Problem

Admin users trying to login to TSClient(B2Bi client) might face below challenges. How to setup debug to troubleshoot these issues.

1. SSL Handshake errors

2. Unexpected error occurred during system authorisation.

3. Could not connect to system. Please check if the system is fully started - in Integrator Trace log

Resolution

To execute TSClient in debug mode, follow the below instructions.

1. Open the Windows Command prompt

2. Navigate to <B2Bi_Client_Install>/B2BiClient/bin/tsclient folder in Command prompt

3. Execute the below command to run the TSClient in debug mode

tsclient.exe -y low -S -h <B2Bi hostname> -s <B2Bi host's port> -d

4. Above command will create file with name "tsclient.dbg" in <B2Bi_Client_Install>/B2BiClient/bin/tsclient folder

5. Review the tsclient.dbg file for troubleshooting the issues.