KB Article #178803

server internal error (0/2001) CSCmput

Problem

"Error server internal error (0/2001) CSCmput" received when using Copilot to add any CFT configuration using Copilot like make changes in "Network configuration" or making changes/adding Partner we get "Execution error $CFTPART"

Resolution

Please confirm if you are starting Copilot with the same user who installed CFT and If you run the Copilot server as a Windows service, please modify the service to run on the account that installed CFT.
Try again to connect with Copilot with the same account and confirm if the same happens.
Also, the user with which you log in Copilot should have write permission in the runtime CFT directory.