KB Article #178126

An error has occurred during pre-installation: ERR: failed to extract PARM/PART bases

Problem

2016-09-15 07:46:35 INFO Applying update UP3.2.2
2016-09-15 07:46:43 ERROR ERR: failed to extract PARM/PART bases
2016-09-15 07:46:44 INFO Error applying update. Rolling back actions...
2016-09-15 07:46:44 INFO Removing update UP3.2.2
2016-09-15 07:46:44 INFO Product Transfer_CFT_V3.1.3 update removed successfully
2016-09-15 07:46:44 ERROR Error on task Adding update Transfer_CFT_3.2.2_UP-from-3.1.3: An error has occurred during pre-installation: ERR: failed to extract PARM/PART bases
2016-09-15 07:46:44 INFO ------------------------------------------
2016-09-15 07:46:44 INFO End of update session for Transfer_CFT_V3.1.3

Resolution

Please follow prerequisites and install in advance :

New Visual Studio Microsoft Libraries.

reference:

Transfer CFT 3.2.2 userguide

Windows x86 operating system prerequisite

When using a Windows x86 (32-bit) or (64-bit) system, you must install the Visual C++ Redistributable Package for Visual Studio 2013 to provide necessary library files (DLL) for the compiler:

  • For a win-x86-32 target use: vcredist_x86.exe
  • For a win-x86-64 target use: vcredist_x64.exe

To download the redistribution package, visit: Visual C++ Redistributable Packages for Visual Studio 2013