Problem

After integrating Sentinel with CG , accessing Sentinel Monitoring window from CG fails with the errors:

HTTP ERROR 500
Problem accessing /Axway/Sentinel/default/SentinelMonitoring/. Reason:
I/O error. Please contact administrator

Resolution

Problem could be related to missing of PassPort CA in 'truststoreSSO.jks' file located in <Sentinel_installation_path>/conf/security/ directory.

Refer to chapter "Configure the truststore after installation" in CG 113 installation guide for the import steps.