KB Article #179763

pgm cftruntime.exe crash during CFT Runtime creation at installation time​

Problem

Cannot install CFT 3.3.2 on Windows 64 bits

Installation issue: home\bin\tmpcreateruntime.bat ended with error code -1073741701

Install.log shows:

2018-07-06 14:04:34 SynDialogManager.java:280 DEBUG EvaluateNext of Dialog Internal,Dialog_execute return = Script/command execution: C:\Axway\Transfer_CFT\home\bin\tmpcreateruntime.bat ended with error code -1073741701


2018-07-06 14:04:34 SynchronyInstallManager.java:1050 DEBUG (message=Script/command execution: C:\Axway\Transfer_CFT\home\bin\tmpcreateruntime.bat ended with error code -1073741701)


Resolution


Double check you have installed the 64 bits version of Visual C++ Redistributable 2013 (vcredist_x64.exe) and not the 32 bits version (vcredist_x86.exe).

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